Returns & Exchanges
At DiamondBack, we stand behind the quality of our sports gear and offer a 30-day window for returns or exchanges on all items in original condition. Whether the fit isn't right or you've changed your mind, we are committed to getting you back in the game with the right equipment.
Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.
Prepare the Package
Place your items in their original packaging with all tags attached and include the printed packing slip inside the box.
Attach the Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your package, covering any old shipping marks.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of arrival.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing